Immersounds is a digital platform that helps independent producers in the sale of their high-quality digital assets, which range from musical sounds and audiovisual materials like After Effects and animation software templates, all the way down to social media graphic library kits. Our goal is to help strengthen the worldwide creative community by making professional content available to buyers and providing a source of income for creators.
Our Privacy Policy informs you how we treat your personal data when you visit our website, sign up for an account, and purchase content from us, or in any other way interact with our platform. Before using our services, please read this Privacy Policy carefully together with our Terms of Use, Refund Policy, and Data Policy.
When “we”, “us” or “Immersounds” is used, it refers to the legal entity that owns and operates this website. The terms “personal data” and “personal information” refer to any data that could directly or indirectly identify you.
Using Immersounds means that you have agreed to the terms of this Privacy Policy and its accompanying data handling procedures. If you have issues with any part of this Policy, we advise you to discontinue access to the platform.
Amendments & Modifications
We might change this Privacy Policy from time to time to address new services, legal needs, or updates in data protection measures. Any updates will be posted on this page along with the new date. We recommend that you check this Policy from time to time.
By continuing to use Immersounds after such updates, you indicate acceptance of the changes. If you do not wish to abide by the new terms, you must stop using the platform right away. Important policy changes may also be sent by email or through site-wide message alerts.
Involved Parties
This Privacy Policy concerns all users of Immersounds, customers, visitors, creators, and partners inclusive. We prioritize your privacy and are transparent in the ways your information will be processed.
External Links
Our platform may feature links to third-party websites or embedded content from platforms like YouTube, Vimeo, or Instagram. While we strive to feature only reputable sources, we are not responsible for the privacy practices of external websites.
When you click on an external link, you are subject to that website’s own privacy policy and terms of use. We strongly advise you to review their privacy policies to understand how your data may be collected, used, or stored.
Your Privacy
We collect, store, and use personal data to ensure you can access, purchase, and download content on our platform with confidence and security. This includes handling tasks like account creation, password recovery, order confirmation, and customer support.
The data you provide may include your full name, username, password, email address, billing information, country, birth date, and company name (if applicable). We may also collect behavioral data such as the pages you visit, items you favorite, products you purchase, and your IP address.
In addition to the data you actively provide, we also collect information automatically through cookies, analytics tools, and web beacons to monitor usage and improve user experience.
You have full control over your personal profile and can update or delete your information at any time. You can also request a full export of your stored data or ask us to delete it, subject to legal retention requirements.
How We Use Personal Information
We use your personal data in the following ways:
To fulfill contractual obligations:
- Facilitate purchases of Melodies, Sound Effects, Social Media Graphic Kits, and After Effects templates
- Deliver downloads and transaction receipts
- Provide customer service and technical support
For legitimate interests:
- Operate and maintain the functionality of the website
- Personalize your experience and suggest relevant products
- Improve the quality and usability of our services
- Prevent fraud and unauthorized use
- Monitor platform activity and enforce platform rules
- Respond to feedback and user inquiries
- Manage user relationships and communications
- Provide surveys and request reviews
- Analyze user behavior to enhance marketing and design
With your consent:
- Send promotional emails about new assets, creator spotlights, and tutorials
- Show personalized ads or marketing content via cookies and tracking tools
- Invite you to participate in contests, beta testing, or giveaways
To comply with legal obligations:
- Meet legal, tax, or regulatory requirements
- Respond to lawful requests by public authorities or courts
How We Keep Your Personal Information Secure
We take the security of your data seriously. All personal information is stored on secure servers, with encryption and access controls in place. Our infrastructure is managed by trusted hosting providers with industry-standard security practices.
We implement measures such as SSL encryption, two-factor authentication (2FA), firewalls, and routine vulnerability scanning. Internal access to data is strictly limited to authorized personnel and is subject to confidentiality agreements.
How You Can Access Your Personal Information
You can review, edit, or delete your personal information by logging into your Immersounds account. If you require access to additional data we hold, or if you’d like to correct an error, you can contact us directly via our support page.
You may also request that your data be provided to you in a structured, machine-readable format or transferred to another service. These requests will be fulfilled in accordance with applicable data protection laws.
Information You Make Public or Give to Others
When you voluntarily share content, such as posting public reviews, commenting on blog posts, or linking your social media profile, your data becomes visible to others. We cannot control how third parties use or distribute that information.
Before sharing any personal information publicly, consider how it may be accessed, used, or shared. If you’re unsure, limit visibility settings or reach out to our support team for guidance.
How You Can Manage or Delete Your Personal Information
You can close your Immersounds account at any time by contacting us or using the “Delete Account” feature (if available). Once deleted, your profile and related data will no longer be accessible.
We retain certain records, such as purchase history or financial transactions, for accounting and compliance purposes, even after your account is removed. Where required, we anonymize the data to prevent re-identification.
You also have the option to disable cookies or modify your privacy settings through your browser or device.
How Long We Keep Your Personal Information
Your data is retained only as long as needed to provide our services or fulfill legal obligations. For example, we may retain order history to offer you support or for refund verification.
When we no longer need your data, it will be securely deleted or anonymized. In some cases, we may retain limited data for longer periods to comply with legal requirements, handle disputes, or maintain fraud prevention mechanisms.
Your Rights Under GDPR and Other Laws
If you are a resident of the EU, EEA, or similar jurisdiction, you have specific rights under data protection laws, including the GDPR. These rights include:
- The right to access, correct, or delete your personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
- The right to lodge a complaint with a supervisory authority
We are committed to respecting these rights. If you wish to exercise them, please contact us and we’ll respond promptly, in accordance with legal timeframes.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or how we handle your information, please reach out to us through our contact page.