FAQs

Before you hit download, let’s clear the air. This FAQ section is your backstage pass to how Immersounds works, plays, and gets the creative sparks flying!

General FAQs
What is Immersounds, exactly?

We are your one-stop creative toolkit packed with pro-level assets – think melodies, sound effects, After Effects templates, and eye-catching social media graphics. Whether you’re editing a video, launching a campaign, or making your first short film, we’ve got the goods. All our content is curated, high-quality, and ready to roll. You download, drop it into your project, and let the compliments roll in. Basically, we give your ideas a soundtrack, a vibe, and some serious style.

Who can use Immersounds?

Anyone can! Whether you're a content creator, small business owner, marketer, student — or just someone working on a personal project — Immersounds is for you. Our platform is open to everyone — from indie filmmakers and podcasters to everyday users looking to enhance their videos, presentations, or creative ideas. You need just a bit of inspiration. We’re here to help you save time and make your content shine.

How often do you add new assets?
Are the assets royalty-free?
Do I need special software to use the assets?
Payment FAQs
What payment methods do you accept?

We keep it simple and flexible. You can pay with all major credit and debit cards, including Visa, MasterCard.

Do you offer refunds?

Digital goods are tricky when it comes to refunds, but we do have your back. If something isn’t working as advertised or you accidentally bought the wrong item, hit us up within 14 days, and we’ll make it right. We don’t do refunds for buyer’s remorse (sorry, impulse downloaders), but we’re always happy to help troubleshoot or swap the asset. Just reach out and explain the issue!

Is there a subscription, or is it pay-per-item?
Can I use the same asset for multiple projects?
Do you charge extra for commercial use?
Additional Misc FAQs
Can I preview the assets before I buy them?

Totally. Every asset comes with a preview so you can see – or hear – exactly what you’re getting before you click that buy button. If you’re not sure an asset fits your project, preview it first and trust your creative gut. We’re not into catfishing – what you see (and hear) is what you get.

How do I access my downloads after purchase?

As soon as your payment clears, your downloads will be waiting in your account dashboard like puppies at the door. Files are stored in your account, so you can re-download them anytime – no stress if your laptop spontaneously combusts. 

Can I request a custom asset?
What if I need help with an asset I purchased?
Can I edit or customize the assets?
Immersounds
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