“Data processing” refers to any action that involves handling a user’s personal information, whether it’s collecting, changing, or deleting it.
Data Collection
We collect your information in a few different ways. Some of it comes directly from you when you fill out contact forms or set up an account. Other details, like cookie data and info from third-party tools, are gathered automatically. We track what you’re into – pages and assets you explore – so we can tailor your experience accordingly.
Personal Data
When you use Immersounds or browse our site, certain personal details are gathered automatically. This can include your contact info and any data tied to your profile. We also process general financial data to complete payments, like transactions, card details, and what you’ve purchased. It helps us improve our service and cut down on fraud risks.
Cookies
Cookies play a key role in how our website runs. You’ll need to enable essential cookies to access the core features of the site. They help us personalize your experience, measure performance, and understand user behavior. Cookies also support our advertising and let us fine-tune how Immersounds works for you.
Why We Process Your Data
Your personal data is processed based on valid legal grounds. This includes your identity, payment details, and purchase records. We may process your data for reasons such as:
- delivering our services;
- staying in touch with you;
- detecting misuse or fraud;
- evaluating our marketing effectiveness;
- improving our performance and your satisfaction.
Data Retention
We hold onto your data only as long as necessary to meet any legal, financial, or operational obligations. The retention period may vary depending on specific circumstances, especially if there are potential legal implications involved.
Your Data Rights
Under applicable data protection laws, you have several rights regarding your personal data. These include:
- accessing and requesting a copy of your data;
- deleting your data unless we’re required to keep it under EU regulations;
- revoking our right to process certain parts of data;
- objecting to data use and seeking legal solutions if needed.